Terms And Conditions
Company Information
Certain Sight Ltd sits under parent company Bureau Telecoms Ltd.
Certain Sight Ltd is registered in England and Wales, Company Number 04505312.
Registered Office Address: Bureau Telecoms Ltd,12 Haviland Road Ferndown Industrial Estate, Wimborne, BH21 7RG.
General
All services offered by Certain Sight Ltd are for entertainment only and we cannot guarantee the accuracy of a reading or other service. You must be over 18 years of age to use any of our services and either be the bill payer or have the bill payer’s permission to pay for any service.
All calls to our Premium Rate Live Reader services are recorded; this is a requirement of Phone-paid Services Authority in the UK. Calls to our Credit Card Booking and Customer Care lines are also recorded for security purposes.
Whilst Certain Sight Ltd believes all readers to be the best available, they are self-employed, sub contracted Readers and as such Certain Sight Ltd does not have control over the content of any readings, and therefore cannot accept responsibility as to the accuracy of content, given, expressed or implied or as to the suitability of the content for any purpose. Certain Sight Ltd will therefore not be liable, or accept liability, for any loss or damage of whatever nature which may result from content given in any reading or from any information supplied in this website.
Premium Rate Telephone Services
To use these services, you must either be the bill payer or have the bill payer’s permission to make the call.
Calls to our live service from within the UK cost £1.50 per minute plus your phone company’s access charge.
Calls paid for via your phone bill are restricted to 26 minutes.
Credit Card Services
To use our credit card services, you must either be the cardholder or the cardholder must be present when the booking is made. When you use our Credit Card service, you will have a choice; whether to store your card data or not.
We charge £32.95 for the first 20 minutes and then £1.50 per minute thereafter. All charges are made in Sterling (GBP). International callers will be charged in British Pounds. [We may run promotional rates from time to time that will alter the initial 20 minute credit card charge – you will always be advised of this].
Calls may last a maximum of 90 minutes.
Psychic Light Ltd will appear as the named company on your credit card bill.
Credit Card Reading Satisfaction
If you are not satisfied with your reading and terminate your call within the first 5 minutes, on calling our Customer Care number: +44 (0)113 732 0620 we will endeavour to place you with an alternative reader for the full 20 minutes. If, however your call has lasted longer than 5 minutes before termination we will only be able to give you a reading for the time remaining of your pre-paid 20 minutes. A client’s right to the above may be withdrawn at Certain Sight Ltd discretion in cases of persistent complaints.
Barring of Access
Certain Sight Ltd may at its discretion temporarily or permanently bar a user’s access to any or all of our services in any of the following circumstances: User has misused our services in any way, is abusive to company employees or readers, has committed an act of fraud against Certain Sight Ltd or any of its associated companies.
Website Information
Certain Sight Ltd accept no responsibility for any information published on this website. All content written by Certain Sight Ltd is subject to copyright and should not be used elsewhere without permission. Content published from outside sources is on the understanding that it is in the public domain and free from copyright. Any downloadable software has been certified to us as freeware.
Use of Data, Marketing & Cookies
Certain Sight’s Privacy Notice sets out how we collect and process your data when you use our services and website, please read this notice in conjunction with these terms & conditions, so that you can make an informed decision as to whether you want to consent to and comply with these policies.
Certain Sight complies with the UK General Data Protection Regulations (UK GDPR) and the Data Protection Act 2018. For more information on these regulations and how they impact you as an individual please visit the Information Commissioners Office.
We want to reassure you that we take the processing and handling of your data very seriously. We do not and never will sell your data to a third party or allow any third party access to your data for marketing purposes. We do use some external companies to assist in processing our services, and it may be necessary at times to share your data with them.
If you have subscribed and consented to receive marketing materials by post or email through one of our websites or via our services, then you may be receiving communications from us concerning special offers, changes to our services or our newsletter by post or by email. We want to ensure that it is as straightforward for you as possible to change your marketing preferences and unsubscribe should you wish to. So, if you wish to amend your address details, change from postal to email marketing or unsubscribe completely, the quickest way to do that is to email us providing the relevant information to: [email protected]
This website may use cookies which are small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies via your browser for this site.
Data Enquiries: [email protected]
Contact Us
By Post:
Certain Sight Ltd
PO Box 435,
Sittingbourne,
ME9 0WB.
By Phone:
UK/International: 0113 732 0620/ +44 113 732 0620
USA and Canada: 1-800 765 1895
In the event of a complaint it is our aim to investigate within one working day (Monday-Friday excluding UK Public Holidays). In exceptional circumstances we may require that you put your complaint in writing to us at the above address.
Legal Jurisdiction
These conditions shall be construed in accordance with English law and any legal action against the company must take place in an English Court.
